Information
ABOUT US
FLUIDE is a Russian brand of trendy sports, ski and casual models for an active lifestyle, combining femininity and comfort. Our products are characterized by high quality materials and tailoring, extraordinary cut and modeling fit, which emphasizes the advantages of the figure and gives confidence to their owner.
The brand was born from the desire to help every girl express herself, emphasize her femininity and uniqueness. This is a story about the search for the perfect fit, which leads to confidence and beauty. FLUIDE makes an active life brighter, motivates to play sports and allows you to feel comfortable in any situation.
MISSION:
We help girls emphasize their beauty and femininity.
VALUES:
- The perfect fit is at the center of the brand’s philosophy. We emphasize the advantages of each girl.
- Non-trivial products are unique, non-standard items of clothing that stand out from the rest.
- Active life with style – we allow girls to lead an active lifestyle without losing style and elegance.
- Beauty is in the details – we pay special attention to details to create clothes that will reveal the femininity of each.
PAYMENT
The online payment service is carried out in accordance with the Rules of the international payment systems Visa, MasterCard and the MIR Payment System on the principles of maintaining confidentiality and security of payment, for which the most modern methods of verification, encryption and data transmission over closed communication channels are used. Bank card data is entered on the secure payment page of YuMani LLC. On the page for entering bank card data, you will need to enter the bank card data: card number, cardholder name, card expiration date, three-digit security code (CVV2 for VISA, CVC2 for MasterCard, Additional Identification Code for MIR). All the necessary data is printed on the card itself. The three-digit security code is three digits located on the back of the card. Then you will be redirected to your bank’s page to enter the security code, which will be sent to you via SMS. If the security code has not been received, you should contact the bank that issued your card.
Cases of refusal to make a payment:
The bank card is not intended for making payments via the Internet, which you can find out by contacting your Bank;
There are not enough funds to pay on your bank card. You can find out more about the availability of funds on your bank card by contacting the bank that issued your bank card;
Bank card details entered incorrectly;
The bank card has expired. The card’s expiration date is usually indicated on the front of the card (this is the month and year until which the card is valid). You can find out more about the card’s expiration date by contacting the bank that issued the bank card;
For questions regarding payment by bank card and other questions related to the operation of the site, you can call the following numbers: 8 (916) 288-01-48.
The personal information you provide (name, address, phone, e-mail, bank card number) is confidential and will not be disclosed. Your credit card details are transmitted only in encrypted form and are not stored on our Web server.
All credit/debit card holders are authenticated and authorized by the card issuer.
If your payment card issuer refuses to authorize payment, we are not responsible for any delay or cancellation of your order.
We also reserve the right to cancel your order and refund the funds to the payment instrument from which the payment was made. By placing an order on our website, you warrant that the payment details specified in your order are valid and correct.
If delivery is not confirmed within 3 days of placing the order, it will be automatically cancelled.
Delivery times may be extended or changed only by the courier service for reasons beyond our control.
DELIVERY
Delivery for international shipments is carried out individually by agreement with the client and takes on average 7-16 business days. Delivery cost
from 3500 rubles. Depends on the final weight of the parcel. Delivery is carried out worldwide.
Orders are completed in 2-3 business days.
If you are interested in other delivery methods or delivery abroad by alternative services, please contact us and we will definitely find a suitable option for you.
Таблица размеров
RETURN POLICY
- When paying by card, cash refunds are not allowed. The return procedure is regulated by the rules of international payment systems.
The procedure for returning goods is regulated by Article 26.1 of the Federal Law “On Protection of Consumer Rights”.
The consumer has the right to refuse the goods at any time before their transfer, and after the transfer of the goods – within seven days;
Return of goods of proper quality is possible if their presentation, consumer properties, label, as well as a document confirming the fact and conditions of purchase of the specified goods are preserved.
- The consumer has no right to refuse a product of proper quality, having individually defined properties, if the specified product can be used exclusively by the person purchasing it;
The consumer has no right to refuse a product that belongs to the category of “underwear” of proper quality.
If the consumer refuses the product, the seller must return to him the amount of money paid by the consumer under the contract, with the exception of the seller’s expenses for delivery of the returned product from the consumer, no later than ten days from the date of receipt of the product by the seller from the carrier.
The RF Government Resolution No. 2463 of 12/31/2020 specifies a list of products that cannot be returned or exchanged.
Sports underwear and thermal underwear are not subject to return. The exchange of these products is possible only if the client has determined an unsuitable size during the first fitting. When ordering abroad and to other cities (all except Moscow), the buyer has the right to inform the managers about the unsuitable size after trying on, after which the model or size will be replaced. When ordering delivery with fitting in Moscow, the buyer has the right to refuse the goods before payment. When ordering delivery without fitting in Moscow, the buyer has the right to exchange unsuitable items. All other products that are not underwear are subject to exchange and return within 7 days from the date of receipt of the goods.
Transportation of goods in case of voluntary exchange is paid by the buyer. Exchange of defective goods is paid by the seller.
- To return funds to a bank card, you must fill out the “Application for Refund of Funds”, which is sent by the company to your email address upon request and send it along with a copy of your passport to clients@fluidefit.ru
The refund will be made to your bank card within 21 (twenty-one) business days from the date of confirmation of the product’s presentation and verification of the correctness of the application.
To return funds for transactions carried out with errors, you must submit a written application and attach a copy of your passport and checks/receipts confirming the erroneous debit. This application must be sent to clients@fluidefit.ru
The refund amount will be equal to the purchase amount excluding delivery.
The period for reviewing the Application and refunding funds begins to be calculated from the moment the Company receives the Application and is calculated in business days excluding holidays/weekends.
When returning goods purchased using a promotion, the return is made with a recalculation of the cost.
Offer Agreement
2020 Edition
By this public offer, the Seller, whose name and details are specified in the section
“Details”, offers to conclude a retail sale and purchase agreement for the goods on the terms and conditions specified below with any individual who has responded, hereinafter referred to as the Buyer.
TERMS AND DEFINITIONS
Buyer – an individual who purchases goods solely for personal, family, household and other needs not related to the implementation of entrepreneurial activities.
Website – Internet site
1. SUBJECT OF THE AGREEMENT
1.1. Based on the Buyer’s orders, the Seller sells goods to the Buyer in accordance with the terms and conditions established by the Seller in this Agreement, and the Buyer accepts and pays for the goods.
1.2. The name, description, prices and other information necessary for the Buyer to select the goods are posted in the “Catalog” section on the Website.
1.3. Information about each product is presented in the form of a photo and a text description of the product.
1.4. If the Buyer has any questions regarding the properties and characteristics of the products, the Buyer must ask all the questions to the Seller’s manager before placing the order by calling the phone number indicated on the Site, and the manager is obliged to provide complete and reliable information about the product regarding the questions that the Buyer has. The Buyer independently bears the risk of not performing the specified actions and cannot refer to the incompleteness of information about the product if he placed an order before performing the specified actions.
1.5. The specific product and its quantity, which the Buyer purchases under the terms and conditions set forth in this Agreement, are determined by the Buyer at the time of ordering the product and accepting the terms of this Agreement.
CONCLUSION OF THE AGREEMENT
2.1. This Agreement is concluded by the Buyer’s acceptance of its terms.
2.2. Acceptance is the filling in of all the required fields in the order form, which can be accessed by clicking the “Cart” button on the Site, and clicking the “Place an order” button.
2.3. Acceptance in the specified manner means the Buyer’s consent and acceptance of the terms of this Agreement in full.
2.4. If the specified procedure is followed, the Agreement is considered concluded in writing.
3. PRICE AND PAYMENT FOR THE GOODS
3.1. The price of the goods is indicated in the “Catalog” section of the Website in Russian rubles per unit of goods.
3.2. The prices indicated in the “Catalog” section of the Website may be changed by the Seller unilaterally. However, the price of the goods ordered and paid for by the Buyer is not subject to change.
3.3. The methods and procedure for payment for the goods are indicated on the Website in the “Payment” section.
3.4. The right to choose the payment method from among those indicated on the Website belongs to the Buyer.
3.5. The Parties’ settlements when paying for the order are made in Russian rubles.
4. RECEIPT AND DELIVERY OF THE GOODS
4.1. The goods may be received in the following ways, at the Buyer’s discretion:
a) delivery to the address specified by the Buyer, in the manner specified in the “Delivery” section.
4.2. The delivery time and cost depend on the location specified by the Buyer as the delivery address.
4.3. Detailed information on the delivery time and cost is provided in the “Delivery” section of the Website.
4.4. Delivery times are determined in working days and are calculated from the moment the order is confirmed by a letter to the Buyer’s e-mail specified when placing the order.
4.5. Ownership and the risk of accidental loss, destruction or damage to the goods pass to the Buyer from the moment the goods are transferred to the Buyer.
4.6. The goods are considered transferred to the Buyer if they are accepted by any person who was present at the time of delivery of the goods to the address specified by the Buyer as the delivery address when placing the order.
4.7. If the Buyer fails to accept the goods on the date and time of delivery agreed with the Buyer, the Seller has the right to demand an advance payment for re-delivery in the amount of at least 500 rubles.
5. RETURN OF GOODS OF PROPER QUALITY
5.1. The Buyer has the right to refuse the goods at any time before their transfer, and after the transfer of the goods – within seven days.
5.2. Return of goods of proper quality is possible if their presentation (no scratches, abrasions or other signs that the goods have been used) and the integrity of the packaging are preserved.
5.3. In case of return of goods of proper quality, their delivery from the Buyer to the Seller is carried out at the Buyer’s expense
5.4. When the Buyer returns goods of proper quality, a consignment note or a report on the return of the goods is drawn up.
5.5. The consumer has no right to refuse a product of proper quality, having individually defined properties, if the said product can be used exclusively by the person purchasing it.
5.6. The consumer has no right to refuse a product that belongs to the category of “underwear” of proper quality.
6. GOODS WARRANTY
6.1. The warranty period for the product is established by the manufacturer. The warranty period is no more than 6 months. The warranty period is calculated from the date of transfer of the product to the consumer, unless otherwise provided by the contract.
7. CONSEQUENCES OF DEFECTS IN THE GOODS
7.1. Claims of the Buyer about
PERSONAL DATA PROCESSING POLICY
1. General Provisions This personal data processing policy has been drawn up in accordance with the requirements of the Federal Law of 27.07.2006. No. 152-FZ “On Personal Data” and defines the procedure for processing personal data and measures to ensure the security of personal data taken by IP Abramova Yana Arturovna (hereinafter referred to as the Operator).
1.1. The Operator sets as its most important goal and condition for carrying out its activities the observance of the rights and freedoms of a person and citizen when processing his personal data, including the protection of the rights to privacy, personal and family secrets.
1.2. This Operator policy on the processing of personal data (hereinafter referred to as the Policy) applies to all information that the Operator can receive about visitors to the website https://fluide-fit.com.
2. Basic concepts used in the Policy 2.1. Automated processing of personal data – processing of personal data using computer technology;
2.2. Blocking of personal data – temporary cessation of processing of personal data (except for cases when processing is necessary to clarify personal data);
2.3. Website – a set of graphic and information materials, as well as computer programs and databases that ensure their availability on the Internet at the network address https://fluide-fit.com;
2.4. Personal data information system – a set of personal data contained in databases and the information technologies and technical means that ensure their processing;
2.5. Depersonalization of personal data – actions as a result of which it is impossible to determine without the use of additional information the ownership of personal data by a specific User or another subject of personal data;
2.6. Personal data processing – any action (operation) or set of actions (operations) performed with the use of automation tools or without the use of such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data;
2.7. Operator – a government agency, municipal agency, legal entity or individual that independently or jointly with other persons organizes and (or) carries out the processing of personal data, as well as determines the purposes of processing personal data, the composition of personal data subject to processing, actions (operations) performed with personal data;
2.8. Personal data – any information related directly or indirectly to a specific or determinable User of the website https://fluide-fit.com;
2.9. User – any visitor to the website https://fluide-fit.com;
2.10. Provision of personal data — actions aimed at disclosing personal data to a specific person or a specific group of persons;
2.11. Dissemination of personal data — any actions aimed at disclosing personal data to an indefinite group of persons (transfer of personal data) or familiarizing an unlimited number of persons with personal data, including disclosing personal data in the media, posting in information and telecommunications networks or providing access to personal data in any other way;
2.12. Cross-border transfer of personal data — transfer of personal data to the territory of a foreign state to a foreign government body, a foreign individual or a foreign legal entity;
2.13. Destruction of personal data — any actions as a result of which personal data are irrevocably destroyed with the impossibility of further restoration of the content of personal data in the personal data information system and (or) the destruction of tangible media of personal data.
3. The Operator may process the following personal data of the User 3.1. Last name, first name, patronymic;
3.2. Email address;
3.3. Phone numbers;
3.4. Delivery address;
3.5. The site also collects and processes anonymized data about visitors (including cookies) using Internet statistics services (Yandex Metrica and Google Analytics and others).
3.6. The above data are further united in the text of the Policy under the general concept of Personal data.
4. Purposes of personal data processing 4.1. The purpose of processing the User’s personal data is to inform the User by sending emails; Clarifying order details; Delivering the order.
4.2. The Operator also has the right to send the User notifications about new products and services, special offers and various events. The User can always opt out of receiving informational messages by sending the Operator an email to fluidefit@gmail.com with the subject line “Opt-out of notifications about new products and services and special offers”.
4.3. Anonymized User data collected using Internet statistics services is used to collect information about the Users’ actions on the website, improve the quality of the website and its content.
5. Legal grounds for processing personal data 5.1. The Operator processes the User’s personal data only if they are filled in and/or sent by the User independently through special forms located on the website https://fluide-fit.com. By filling in the relevant forms and/or sending their personal data to the Operator, the User expresses their consent to this Policy.
5.2. The Operator processes anonymized data about the User if this is permitted in the User’s browser settings (saving cookies and using JavaScript technology are enabled).
6. The procedure for collecting, storing, transferring and other types of processing personal data The security of personal data processed by the Operator is ensured by implementing legal, organizational and technical measures necessary to fully comply with the requirements of current legislation in the field of personal data protection.
6.1. The Operator ensures the safety of personal data and takes all possible measures to prevent unauthorized persons from accessing personal data.
6.2. The User’s personal data will never, under any circumstances, be transferred to third parties, except in cases related to compliance with current legislation.
6.3. In case of detection of inaccuracies in personal data, the User can update them independently by sending the Operator a notification to the Operator’s e-mail address fluidefit@gmail.com with the subject line “Update of personal data”.
6.4. The period of processing personal data is unlimited. The User can revoke their consent to the processing of personal data at any time by sending the Operator a notification via e-mail to the Operator’s e-mail address fluidefit@gmail.com with the subject line “Revocation of consent to the processing of personal data”.
7. Cross-border transfer of personal data 7.1. Before starting the cross-border transfer of personal data, the Operator is obliged to make sure that the foreign state to whose territory it is supposed to transfer the personal data ensures reliable protection of the rights of the subjects of personal data.
7.2. Cross-border transfer of personal data to the territory of foreign states that do not meet the above requirements may be carried out only if there is a written consent of the subject of personal data to the cross-border transfer of his personal data and/or execution of an agreement to which the subject of personal data is a party.
8. Final Provisions 8.1. The User can get any clarifications on issues of interest regarding the processing of his personal data by contacting the Operator via e-mail fluidefit@gmail.com.
8.2. This document will reflect any changes to the Operator’s personal data processing policy. The policy is valid indefinitely until it is replaced by a new version.
8.3. The current version of the Policy is freely available on the Internet at https://fluid-efit.com/privacy/.
SELLER’S DETAILS
IP Abramova Yana Arturovna
OGRNIP: 320774600225247;
INN: 773132008164
Phone: +7 (916) 288-01-48,
E-mail: fluidefit@gmail.com
Working hours: 10:00 – 22:00
ABOUT US
FLUIDE is a Russian brand of trendy sports, ski and casual models for an active lifestyle, combining femininity and comfort. Our products are characterized by high quality materials and tailoring, extraordinary cut and modeling fit, which emphasizes the advantages of the figure and gives confidence to their owner.
The brand was born from the desire to help every girl express herself, emphasize her femininity and uniqueness. This is a story about the search for the perfect fit, which leads to confidence and beauty. FLUIDE makes an active life brighter, motivates to play sports and allows you to feel comfortable in any situation.
MISSION:
We help girls emphasize their beauty and femininity.
VALUES:
- The perfect fit is at the center of the brand’s philosophy. We emphasize the advantages of each girl.
- Non-trivial products are unique, non-standard items of clothing that stand out from the rest.
- Active life with style – we allow girls to lead an active lifestyle without losing style and elegance.
- Beauty is in the details – we pay special attention to details to create clothes that will reveal the femininity of each.
PAYMENT
The online payment service is carried out in accordance with the Rules of the international payment systems Visa, MasterCard and the MIR Payment System on the principles of maintaining confidentiality and security of payment, for which the most modern methods of verification, encryption and data transmission over closed communication channels are used. Bank card data is entered on the secure payment page of YuMani LLC. On the page for entering bank card data, you will need to enter the bank card data: card number, cardholder name, card expiration date, three-digit security code (CVV2 for VISA, CVC2 for MasterCard, Additional Identification Code for MIR). All the necessary data is printed on the card itself. The three-digit security code is three digits located on the back of the card. Then you will be redirected to your bank’s page to enter the security code, which will be sent to you via SMS. If the security code has not been received, you should contact the bank that issued your card.
Cases of refusal to make a payment:
The bank card is not intended for making payments via the Internet, which you can find out by contacting your Bank;
There are not enough funds to pay on your bank card. You can find out more about the availability of funds on your bank card by contacting the bank that issued your bank card;
Bank card details entered incorrectly;
The bank card has expired. The card’s expiration date is usually indicated on the front of the card (this is the month and year until which the card is valid). You can find out more about the card’s expiration date by contacting the bank that issued the bank card;
For questions regarding payment by bank card and other questions related to the operation of the site, you can call the following numbers: 8 (916) 288-01-48.
The personal information you provide (name, address, phone, e-mail, bank card number) is confidential and will not be disclosed. Your credit card details are transmitted only in encrypted form and are not stored on our Web server.
All credit/debit card holders are authenticated and authorized by the card issuer.
If your payment card issuer refuses to authorize payment, we are not responsible for any delay or cancellation of your order.
We also reserve the right to cancel your order and refund the funds to the payment instrument from which the payment was made. By placing an order on our website, you warrant that the payment details specified in your order are valid and correct.
If delivery is not confirmed within 3 days of placing the order, it will be automatically cancelled.
Delivery times may be extended or changed only by the courier service for reasons beyond our control.
DELIVERY
Delivery for international shipments is carried out individually by agreement with the client and takes on average 7-16 business days. Delivery cost
from 3500 rubles. Depends on the final weight of the parcel. Delivery is carried out worldwide.
Orders are completed in 2-3 business days.
If you are interested in other delivery methods or delivery abroad by alternative services, please contact us and we will definitely find a suitable option for you.
Таблица размеров
RETURN POLICY
- When paying by card, cash refunds are not allowed. The return procedure is regulated by the rules of international payment systems.
The procedure for returning goods is regulated by Article 26.1 of the Federal Law “On Protection of Consumer Rights”.
The consumer has the right to refuse the goods at any time before their transfer, and after the transfer of the goods – within seven days;
Return of goods of proper quality is possible if their presentation, consumer properties, label, as well as a document confirming the fact and conditions of purchase of the specified goods are preserved.
- The consumer has no right to refuse a product of proper quality, having individually defined properties, if the specified product can be used exclusively by the person purchasing it;
The consumer has no right to refuse a product that belongs to the category of “underwear” of proper quality.
If the consumer refuses the product, the seller must return to him the amount of money paid by the consumer under the contract, with the exception of the seller’s expenses for delivery of the returned product from the consumer, no later than ten days from the date of receipt of the product by the seller from the carrier.
The RF Government Resolution No. 2463 of 12/31/2020 specifies a list of products that cannot be returned or exchanged.
Sports underwear and thermal underwear are not subject to return. The exchange of these products is possible only if the client has determined an unsuitable size during the first fitting. When ordering abroad and to other cities (all except Moscow), the buyer has the right to inform the managers about the unsuitable size after trying on, after which the model or size will be replaced. When ordering delivery with fitting in Moscow, the buyer has the right to refuse the goods before payment. When ordering delivery without fitting in Moscow, the buyer has the right to exchange unsuitable items. All other products that are not underwear are subject to exchange and return within 7 days from the date of receipt of the goods.
Transportation of goods in case of voluntary exchange is paid by the buyer. Exchange of defective goods is paid by the seller.
- To return funds to a bank card, you must fill out the “Application for Refund of Funds”, which is sent by the company to your email address upon request and send it along with a copy of your passport to clients@fluidefit.ru
The refund will be made to your bank card within 21 (twenty-one) business days from the date of confirmation of the product’s presentation and verification of the correctness of the application.
To return funds for transactions carried out with errors, you must submit a written application and attach a copy of your passport and checks/receipts confirming the erroneous debit. This application must be sent to clients@fluidefit.ru
The refund amount will be equal to the purchase amount excluding delivery.
The period for reviewing the Application and refunding funds begins to be calculated from the moment the Company receives the Application and is calculated in business days excluding holidays/weekends.
When returning goods purchased using a promotion, the return is made with a recalculation of the cost.
Offer Agreement
2020 Edition
By this public offer, the Seller, whose name and details are specified in the section
“Details”, offers to conclude a retail sale and purchase agreement for the goods on the terms and conditions specified below with any individual who has responded, hereinafter referred to as the Buyer.
TERMS AND DEFINITIONS
Buyer – an individual who purchases goods solely for personal, family, household and other needs not related to the implementation of entrepreneurial activities.
Website – Internet site
1. SUBJECT OF THE AGREEMENT
1.1. Based on the Buyer’s orders, the Seller sells goods to the Buyer in accordance with the terms and conditions established by the Seller in this Agreement, and the Buyer accepts and pays for the goods.
1.2. The name, description, prices and other information necessary for the Buyer to select the goods are posted in the “Catalog” section on the Website.
1.3. Information about each product is presented in the form of a photo and a text description of the product.
1.4. If the Buyer has any questions regarding the properties and characteristics of the products, the Buyer must ask all the questions to the Seller’s manager before placing the order by calling the phone number indicated on the Site, and the manager is obliged to provide complete and reliable information about the product regarding the questions that the Buyer has. The Buyer independently bears the risk of not performing the specified actions and cannot refer to the incompleteness of information about the product if he placed an order before performing the specified actions.
1.5. The specific product and its quantity, which the Buyer purchases under the terms and conditions set forth in this Agreement, are determined by the Buyer at the time of ordering the product and accepting the terms of this Agreement.
CONCLUSION OF THE AGREEMENT
2.1. This Agreement is concluded by the Buyer’s acceptance of its terms.
2.2. Acceptance is the filling in of all the required fields in the order form, which can be accessed by clicking the “Cart” button on the Site, and clicking the “Place an order” button.
2.3. Acceptance in the specified manner means the Buyer’s consent and acceptance of the terms of this Agreement in full.
2.4. If the specified procedure is followed, the Agreement is considered concluded in writing.
3. PRICE AND PAYMENT FOR THE GOODS
3.1. The price of the goods is indicated in the “Catalog” section of the Website in Russian rubles per unit of goods.
3.2. The prices indicated in the “Catalog” section of the Website may be changed by the Seller unilaterally. However, the price of the goods ordered and paid for by the Buyer is not subject to change.
3.3. The methods and procedure for payment for the goods are indicated on the Website in the “Payment” section.
3.4. The right to choose the payment method from among those indicated on the Website belongs to the Buyer.
3.5. The Parties’ settlements when paying for the order are made in Russian rubles.
4. RECEIPT AND DELIVERY OF THE GOODS
4.1. The goods may be received in the following ways, at the Buyer’s discretion:
a) delivery to the address specified by the Buyer, in the manner specified in the “Delivery” section.
4.2. The delivery time and cost depend on the location specified by the Buyer as the delivery address.
4.3. Detailed information on the delivery time and cost is provided in the “Delivery” section of the Website.
4.4. Delivery times are determined in working days and are calculated from the moment the order is confirmed by a letter to the Buyer’s e-mail specified when placing the order.
4.5. Ownership and the risk of accidental loss, destruction or damage to the goods pass to the Buyer from the moment the goods are transferred to the Buyer.
4.6. The goods are considered transferred to the Buyer if they are accepted by any person who was present at the time of delivery of the goods to the address specified by the Buyer as the delivery address when placing the order.
4.7. If the Buyer fails to accept the goods on the date and time of delivery agreed with the Buyer, the Seller has the right to demand an advance payment for re-delivery in the amount of at least 500 rubles.
5. RETURN OF GOODS OF PROPER QUALITY
5.1. The Buyer has the right to refuse the goods at any time before their transfer, and after the transfer of the goods – within seven days.
5.2. Return of goods of proper quality is possible if their presentation (no scratches, abrasions or other signs that the goods have been used) and the integrity of the packaging are preserved.
5.3. In case of return of goods of proper quality, their delivery from the Buyer to the Seller is carried out at the Buyer’s expense
5.4. When the Buyer returns goods of proper quality, a consignment note or a report on the return of the goods is drawn up.
5.5. The consumer has no right to refuse a product of proper quality, having individually defined properties, if the said product can be used exclusively by the person purchasing it.
5.6. The consumer has no right to refuse a product that belongs to the category of “underwear” of proper quality.
6. GOODS WARRANTY
6.1. The warranty period for the product is established by the manufacturer. The warranty period is no more than 6 months. The warranty period is calculated from the date of transfer of the product to the consumer, unless otherwise provided by the contract.
7. CONSEQUENCES OF DEFECTS IN THE GOODS
7.1. Claims of the Buyer about
PERSONAL DATA PROCESSING POLICY
1. General Provisions This personal data processing policy has been drawn up in accordance with the requirements of the Federal Law of 27.07.2006. No. 152-FZ “On Personal Data” and defines the procedure for processing personal data and measures to ensure the security of personal data taken by IP Abramova Yana Arturovna (hereinafter referred to as the Operator).
1.1. The Operator sets as its most important goal and condition for carrying out its activities the observance of the rights and freedoms of a person and citizen when processing his personal data, including the protection of the rights to privacy, personal and family secrets.
1.2. This Operator policy on the processing of personal data (hereinafter referred to as the Policy) applies to all information that the Operator can receive about visitors to the website https://fluide-fit.com.
2. Basic concepts used in the Policy 2.1. Automated processing of personal data – processing of personal data using computer technology;
2.2. Blocking of personal data – temporary cessation of processing of personal data (except for cases when processing is necessary to clarify personal data);
2.3. Website – a set of graphic and information materials, as well as computer programs and databases that ensure their availability on the Internet at the network address https://fluide-fit.com;
2.4. Personal data information system – a set of personal data contained in databases and the information technologies and technical means that ensure their processing;
2.5. Depersonalization of personal data – actions as a result of which it is impossible to determine without the use of additional information the ownership of personal data by a specific User or another subject of personal data;
2.6. Personal data processing – any action (operation) or set of actions (operations) performed with the use of automation tools or without the use of such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data;
2.7. Operator – a government agency, municipal agency, legal entity or individual that independently or jointly with other persons organizes and (or) carries out the processing of personal data, as well as determines the purposes of processing personal data, the composition of personal data subject to processing, actions (operations) performed with personal data;
2.8. Personal data – any information related directly or indirectly to a specific or determinable User of the website https://fluide-fit.com;
2.9. User – any visitor to the website https://fluide-fit.com;
2.10. Provision of personal data — actions aimed at disclosing personal data to a specific person or a specific group of persons;
2.11. Dissemination of personal data — any actions aimed at disclosing personal data to an indefinite group of persons (transfer of personal data) or familiarizing an unlimited number of persons with personal data, including disclosing personal data in the media, posting in information and telecommunications networks or providing access to personal data in any other way;
2.12. Cross-border transfer of personal data — transfer of personal data to the territory of a foreign state to a foreign government body, a foreign individual or a foreign legal entity;
2.13. Destruction of personal data — any actions as a result of which personal data are irrevocably destroyed with the impossibility of further restoration of the content of personal data in the personal data information system and (or) the destruction of tangible media of personal data.
3. The Operator may process the following personal data of the User 3.1. Last name, first name, patronymic;
3.2. Email address;
3.3. Phone numbers;
3.4. Delivery address;
3.5. The site also collects and processes anonymized data about visitors (including cookies) using Internet statistics services (Yandex Metrica and Google Analytics and others).
3.6. The above data are further united in the text of the Policy under the general concept of Personal data.
4. Purposes of personal data processing 4.1. The purpose of processing the User’s personal data is to inform the User by sending emails; Clarifying order details; Delivering the order.
4.2. The Operator also has the right to send the User notifications about new products and services, special offers and various events. The User can always opt out of receiving informational messages by sending the Operator an email to fluidefit@gmail.com with the subject line “Opt-out of notifications about new products and services and special offers”.
4.3. Anonymized User data collected using Internet statistics services is used to collect information about the Users’ actions on the website, improve the quality of the website and its content.
5. Legal grounds for processing personal data 5.1. The Operator processes the User’s personal data only if they are filled in and/or sent by the User independently through special forms located on the website https://fluide-fit.com. By filling in the relevant forms and/or sending their personal data to the Operator, the User expresses their consent to this Policy.
5.2. The Operator processes anonymized data about the User if this is permitted in the User’s browser settings (saving cookies and using JavaScript technology are enabled).
6. The procedure for collecting, storing, transferring and other types of processing personal data The security of personal data processed by the Operator is ensured by implementing legal, organizational and technical measures necessary to fully comply with the requirements of current legislation in the field of personal data protection.
6.1. The Operator ensures the safety of personal data and takes all possible measures to prevent unauthorized persons from accessing personal data.
6.2. The User’s personal data will never, under any circumstances, be transferred to third parties, except in cases related to compliance with current legislation.
6.3. In case of detection of inaccuracies in personal data, the User can update them independently by sending the Operator a notification to the Operator’s e-mail address fluidefit@gmail.com with the subject line “Update of personal data”.
6.4. The period of processing personal data is unlimited. The User can revoke their consent to the processing of personal data at any time by sending the Operator a notification via e-mail to the Operator’s e-mail address fluidefit@gmail.com with the subject line “Revocation of consent to the processing of personal data”.
7. Cross-border transfer of personal data 7.1. Before starting the cross-border transfer of personal data, the Operator is obliged to make sure that the foreign state to whose territory it is supposed to transfer the personal data ensures reliable protection of the rights of the subjects of personal data.
7.2. Cross-border transfer of personal data to the territory of foreign states that do not meet the above requirements may be carried out only if there is a written consent of the subject of personal data to the cross-border transfer of his personal data and/or execution of an agreement to which the subject of personal data is a party.
8. Final Provisions 8.1. The User can get any clarifications on issues of interest regarding the processing of his personal data by contacting the Operator via e-mail fluidefit@gmail.com.
8.2. This document will reflect any changes to the Operator’s personal data processing policy. The policy is valid indefinitely until it is replaced by a new version.
8.3. The current version of the Policy is freely available on the Internet at https://fluid-efit.com/privacy/.
SELLER’S DETAILS
IP Abramova Yana Arturovna
OGRNIP: 320774600225247;
INN: 773132008164
Phone: +7 (916) 288-01-48,
E-mail: fluidefit@gmail.com
Working hours: 10:00 – 22:00